Certified International Professional Trainer (CIPT-TOT)

Certified International Professional Trainer (CIPT)

Objectives:

Upon completion, the trainee will be better able to:
  1. Understand the training cycle
  2. Understand the diverse learning styles
  3. Plan for a training course
  4. Utilize proper resources for training content
  5. Recognize the training styles to plan for diversified training sessions
  6. Design training activities as means to transfer knowledge

Topics:

  • The assumption underlying major learning theories
  • Some of the preferred ways people learn
  • How adults learn differently from children
  • What motivates people to learn
  • How to use theories and models in training and development
  • Maximize the learning outcome of participants at training courses
  • Discuss how adults learn and how to enrich their learning environment
  • The meaning of systems, performance, needs, assessment, and training
  • The relationships between performance and training needs assessment
  • Basic steps in conducting a needs assessment.
  • Identify techniques for gathering data
  • Describe methods for conducting observations
  • Demonstrate methods for conducting interviews
  • Choose appropriate methods for conducting surveys
  • Explain instrument development and validation
  • Describe techniques of test construction
  • Plan approaches to creating experimental research designs
  • Describe ways to use objectives to improve learning
  • Write measurable learning objectives
  • Classify learning objectives
  • Appreciate the importance of communicating expectations to students
  • Differences between program development and instructional design
  • Specific approaches and issues
  • Key steps in the instructional design process
  • Ways of accommodating adult learners
  • Theories and concepts of active learning
  • Describe two major motivational theories and the implications of these theories for training. 
  • Advantages and disadvantages of the most common training methods
  • Demonstrate several different training methods designed to familiarize attendees with the Decision-Making Process
  • Explain how adult learning principles can be drivers for mediated instruction
  • Discuss the role of books and journals and manuals in mediated instruction of all types
  • Develop strategies for delivering mediated instruction
  • Suggest ways that mediated instruction outcomes can be evaluated
  • Define Distance Learning
  • Describe a variety of technologies that can support synchronous distance learning
  • Depict situations where distance learning is the method of choice
  • Apply the Kirkpatrick Model to their training programs
  • Explain the four levels of evaluation
  • Describe the measurement tools & benefits of evaluation at each level of Kirkpatrick
  • Determine appropriate evaluation methods for their training programs
  • Using the Kirkpatrick model, determine how to measure learning including using tests, demonstrations, questions and answers, group work, reflection, etc.

Testimonial :

I participated In the CIPT training with Ritaj and I found the training to be comprehensive and detailed, It was directed at my level as an experienced trainer. The trainer, Nisreen, was excellent and could answer all questions asked and delivered the course in an interesting format. I do appreciate the amount of details covered and I feel more confident on how I can apply everything to real life situations and my job. The course coordination was very flexible and I felt like it was a partnership relation rather than a client – service provider relation. I am looking forward for more capacity building investment opportunities with RITAJ, either for myself or for my colleagues in Right To Play organization.
Samer Jouba - Training Officer
Right To Play​
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Certified Marketing Professional – CMP

Certified Marketing Professional - CMP

Objectives:

Upon completion, the trainee will be better able to:
  1. Understanding the key components and aspects of a value-based marketing strategy
  2. Learning how to build successful brand equity, and how it is essential to create value for shareholders
  3. Conduct audits for marketing operations, and analysis to examine the micro and macro environments better
  4. Combine best practices, tools to implement an effective marketing and sales management system
  5. Develop new strategies to build and sustain a competitive market advantage.

Topics:

  • Introduction of the workshop program and the participants
  • The Essence of Marketing
  • Group Discussion: Shifts in Marketing
  • Marketing Planning Fundamentals
  • Strategic Planning Tools
  • Group Discussion: What Good is a Mission Statement?
  • Marketing Planning: Business Unit/Project-Level Perspective
  • Consumer Buyer Behavior
  • Organizational Buyer Behavior
  • Discussion: Who Should You Target with New Products?
  • Customer Service
  • High Tech Marketing
  • Market Research and Market Intelligence
  • Discussion: Is Mass Marketing Dead?
  • Product Strategy
  • Integrated Marketing Communication
  • Should National Brand Manufacturers also Supply Private Brands?
  • Retailing, Wholesaling, Logistics
  • Direct Marketing
  • Managing Complex Hybrid Channels
  • Customer Relationship Management
  • Discussion: Are Great Salespeople Born or Made?
  • Key Account Management
  • Discussion: Differences B2C/B2B Marketing
  • Segmentation, Targeting and Positioning
  • Discussion: Is Marketing an Art or Science?
  • Global Marketing
  • Implementing Market-Driven Strategy
  • Four Ps and 7 Ps
  • Discussion: Is Marketing an Art or Science?
  • Global Marketing
  • Implementing Market-Driven Strategy
  • Course Summary
  • Question and Answer Session
  • Final examination
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Certified Human Resource Management Professional (CHRMP)

Certified Human Resource Management Professional (CHRMP)

شهادة إدارة الموارد البشرية الاحترافية

Objectives:

Upon completion, the trainee will be better able to:
  1. Define the characteristics of effective HR management
  2. Define the main uses and applications of competencies in Human Resources
  3. Understand the importance of a competency-based training & development approach
  4. Explain the role of HR in performance management
  5. Define recruitment and selection and its importance in reducing staff turnover
  6. Develop an action plan to transfer the new skills to the workplace.

Topics:

I. MANAGEMENT PRACTICES
  • HR Roles: Advisory/Counselor/Consultant/Service Control
  • Change Agent Role/Reengineering and Facilitating, both content & process
  • HR’s Role in Strategic Planning
  • HR Generalist and HR Specialist Roles
  • Effects of Different Organizational Contexts and Industries on HR functions
  • HR Policies and Procedures
  • Integration and Coordination of HR Functions
  • Outsourcing the HR Functions
  • Environmental Scanning
  • Internal Scanning
  • Human Resources Inventory
  • Human Resource Information Systems
  • Action Plans and Programs
  • Evaluation of Human Resource Planning
  • Organizational Structures
  • Organizational Development
  • Diagnosis and Intervention Strategies: Action Research, Sensing, Team Building, Goal Setting
  • Survey Feedback, Strategic Planning, Visioning, Sensitivity Training (T-groups)
  • Role of Organizational Culture in Organizational Development
  • Role of International Culture in Organizational Development
  • Organizational Development in Response to Technological Change
  • HR Budgeting Process
  • HR Control Process
  • Evaluating HR Effectiveness
  • Motivation Theories
  • Applying Motivation Theory in Management
  • Leadership Theories
  • Effect of Leadership in Organizations
  • Leadership Training
  • Performance Planning: Identifying Goals/Desired Behaviors
  • Setting and Communicating Performance Standards
  • Measuring Results and Providing Feedback
  • Implementing Performance Improvement Strategies
  • Evaluating Results
  • Work Teams
  • Job Design and Redesign
  • Employee Ownership/ESOPs
  • Employee Suggestion System
  • Participative Management
  • Alternative Work Schedules
  • Role of HR in Employee Involvement Programs
  • Research Design and Methodology
  • Quantitative Analysis
  • Qualitative Research
  • J. International HR Management
  • Cultural Differences
  • Legal Aspects of International HR
  • Expatriation and Repatriation
  • Issues of Multinational Corporations
  • Compensation and Benefits for Foreign Nationals and Expatriates
  • The Role of HR in International Business
  • Ethical Issues
  • Establishing Ethical Behavior in the Organization
II. GENERAL EMPLOYMENT PRACTICES
  • Definitions, Requirements, Proscribed Practices
  • Methods of Job Analysis
  • Types of Data Gathered in a Job Analysis
  • Uses of Job Analysis
  • Job Descriptions
  • Job/Position Specifications
  • Validity & Reliability of Job Analysis, Job Description, & Job Specification
  • Employment-At-Will Doctrine
  • Exceptions to Employment-At-Will
  • Common Law Tort Theories
  • Job-As-Property Doctrine
  • Non-Compete Agreements
  • Performance Measurement- The Criterion
  • Criterion Problems
  • Documenting Employee Performance
  • Category Rating Appraisal Methods
  • Comparative Appraisal Methods
  • Narrative Appraisal Methods
  • Special Appraisal Methods: MBO, BARS, BOS
  • Types of Appraisals
  • Rating Errors
  • Appraisal Interview

Test your level of knowledge with this self-assessment test.

Just click on or scan the QR code to the left or click here.

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رِتَاج تكرم مُدربيهَا أثناء جلسة التّخطيط لِعام 2019

English below.

رِتَاج تكرم ِمُدربيهَا أثناء جلسة التّخطيط لِعام 2019

أشارت المدير العام لشركة رتاج للحلول الإدارية إلى: “إنّ الأفكار التي نتجت من خلال إشراك مُدَربينا تُؤكّد عَلى دورههم الجَوهري في نقل المعرفة لخدمة التّنمية الاقتصادية بشكل عام والتنمية الفردية على وجه الخصوص”

(رام الله -30 كانون الأول 2018)
قدمت شركة رتاج للحلول الإدارية، وهي شركة تدريب رائدة مقرها رام الله، رسالة شُكر تُعرب فيها عن تقديرها لمُدربيها كجزء من جلسة التخطيط لعام 2019 الذين اختاروا التدريب سبيلا لنقل المعرفة. تعمل رتاج مع مجموعة من المدربين من قطاعات متنوعة لطرح برامج تدريبية تؤهّل الحصول على شهادات معتمدة دُوليّاً، بالإضافة إلى طرح برامج تدريبية لتطوير القدرات الشخصية والمهنية
تركز شركة رتاج على قطاعي الأعمال والتنمية، حيث جمع هذا اللقاء مختلف المدربين ممن عملوا مع رتاج أو ممن يحتمل التعاقد معهم مستقبلا للتشاور في البرامج التدريبية الأكثر صِلة بتطور دولة فلسطين، لا سيما في ظل الظروف الاقتصادية الراهنة
المُدَربُون الذين تم تقديرهم هم: السيد بهجت لدادوة، خبير في إدارة المشاريع، والسيد فراس أبو قطيش، خبير في التدقيق المالي، والسيد وجيه الرفاعي، خبير في تكنولوجيا المعلومات، والسيد محمود بيضون، خبير في الصحة النفسية، والسيد بدر الهدهد، خبير في الريادة وتنمية الشباب، والسيدة ربا مصلح، خبيرة في بناء القدرات وتنمية الشباب، والسيد سمير بيضون، خبير في التخطيط الاستراتيجي، والسيد سائد كرزون، خبير في الإعلام الرقمي، والسيد محمد برغوثي، خبير في إدارة الموارد البشرية، والسيد طارق درابيع، خبير في المحاسبة، والسيدة رانية فلفل، خبيرة في اللغات والترجمة، والسيد وحيد زهران، خبير في الإدارة، والسيد وحيد جبران، خبير في التدريب، والسيد محمود خويص، خبير في إدارة المشتريات، والسيد رياض جمعة، خبير في الريادة والإدارة
وتَرأّست هذه الجلسة السيّدة نسرين مُصلح، المدير العام لشركة رتاج للحلول الإدارية. حيث أشارت إلى ” إنّ الأفكار التي نتجت من خلال إشراك مُدَربينا تُؤكّد عَلى دورههم الجَوهري في نقل المعرفة لخدمة التّنمية الاقتصادية بشكل عام والتنمية الفردية على وجه الخصوص”

Ritaj Appreciates its Trainers in a 2019 Planning Session

Ritaj’s Managing Director: “The insights gained by engaging our trainers reaffirms their key role in transferring knowledge for the sake of our overall economic and personal development.

(Ramallah – 30/12/2018) – Ritaj Managerial Solutions, a leading training company based in Ramallah, offered a token of their appreciation to their trainers today as part of a 2019 planning session. Ritaj works with a pool of trainers in all fields of international certification training, as well as personal and professional development training.

Ritaj focuses on the business and development sectors and met with existing trainers and prospective trainers to plan which trainings are most relevant to Palestine’s development, especially given the difficult market conditions.

Those trainers who were appreciated during the event were: Mr. Bahjat Ladadweh, expert in project management; Mr. Firas Abu Qtaish, expert in financial auditing; Mr. Wajih al Refai, expert in IT; Dr. Mahmoud Baidoun, expert in psychological health; Mr. Bader Al hudhud, expert in entrepreneurship and youth development; Ms. Ruba Musleh, expert in capacity building and youth development; Dr. Samir Baidoun, expert in strategic planning; Mr. Saed Karzoun, expert in digital media; Mr. Mohammad Barghouthi, expert in human resources; Mr. Tarek Drabea, expert in accounting; Dr. Rania Filfil, expert in translation; Mr. Wahid Zahran, expert in management; Mr. Wahid Jubran, expert in training; Mr. Mahmoud Khweis, expert in procurement; and Mr. Riyad Joma, expert in entrepreneurship and management.

Moderating the event was Ms. Nisreen Musleh, Managing Director of Ritaj Managerial Solutions, Ms. Musleh, noted that “The insights gained by engaging our trainers reaffirms their key role in transferring knowledge for the sake of our overall economic and personal development.”

Professional Translation Certification – PTC

Professional Translation Certification (PTC)

Objectives:

Upon completion, the trainee will be better able to:

1. Identify research resources
2. Utilize technology tools to generate translated text
3. Translate more accurately and less literally
4. Critically proofread a translated text
5. Analytically defend one’s own translation
6. Translate from and into legalese

Topics:

  • Introduction of trainers and guest speakers
  • Methodology
  • Outline
  • House rules
  • Kick-off assignment
  • Research resources for translators
  • Online search techniques for translators
  • Hands-on dictionary use techniques for translators
  • Expert advice
  • Common paralinguistic mistakes
  • 10 MS suite tips for translators
  • Writing skills: simplicity, clarity and elegance
  • Common errors and pet peeves
  • Approaching a text
  • Translation techniques
  • Translation strategies
  • Target text proofreading
  • Pre-submission checklist
  • Terminology building techniques
  • Media translation
  • Political translation
  • Business translation
  • Literary translation
  • Introduction
  • Legalese
  • Legal Drafting
  • Legal jargon
  • How to become a MoJ certified translator
  • What to brand?
  • Where to brand?
  • How to locate and land jobs on local, regional and international markets
  • 3-hour final assessment test

Frequently Asked Questions (FAQ)

PTC is tailor-made to meet the needs of the labor market in the field of translation, it serves both experienced and inexperienced translators to elevate the translation skills. Accordingly, the prime focus of PTC is on professionalism. Safe to say that PTC is not a level-based but a competency-based training, it starts with boosting your research and analytical reading skills, utilizing your technological devices, building your terminology, and reaches to approaching translation as a process, the types of translation and the techniques of avoiding literal translation. PTC provides you with the appropriate reading plan that goes hand in hand with the topics discussed throughout the training course to foster your knowledge.

Bearing in mind that the translator usually gets in touch with a variety of documents, especially in case he/she works at the Palestinian labor market; the chances of getting a job opportunity as a specialized translator in one only field is little to none compared with the capacity of the market. Therefore, PTC gives the prime focus on the process, approaches, and stages of translation among a variety of topics. To list some: we focus on legal, commercial and social translation, so the first stage before getting to be specialized, and in introducing you to the steps upon which the translator gets to improve his/her skills in the desired topic.

Yes! The certificate is approved by the Ministry of Education and Higher Education. The goal of this training is to enable you to enter the labor market, and to that end, we at Ritaj offer our trainees two job opportunities if proved to have excellent performance throughout the training course.

Yes! PTC has a specified section that handles preparing and studying for the Palestinian Ministry of Justice Translation Certification Examination.

Yes, you are examined twice, once prior to the course, and once after.

No, you can only take the course by attending the sessions at Ritaj’s premises.

Yes, it is a requirement to have a BA degree in language, education, or in another related field.

Yes! The first job opportunity you will be met with is at Ritaj in the Department of Languages and Translation.

The trainers are professional and experienced translators and practitioners.

The minimum requirements needed to succeed in this training:

English proficiency
80%
Very good command of Arabic and English
85%
Strong professional development motivation
80%
Basic computer and MS skills
80%
Self-Commitment
90%
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Project Management Professional – PMP

Project Management Professional (PMP)

شهادة مُحترف إدارة المشاريع

Objectives:

  • Understand project design
  • Improve knowledge on project cycle management
  • Focus on exam preparation techniques
  • Review the topics covered on the exam
  • Discuss international and local case studies

Topics:

  • Project Management Context
  • Project Management Framework
  • Project Management Processes introduction
  • Class Exercise (individual or group)
  • Review Definitions
  • Integration Introduction & Processes
  • Project Planning, execution, and control
  • Class Exercise (individual or group)
  • Review Definitions
  • Scope Introduction & Processes
  • Develop a WBS – exercise
  • Develop Change Management
  • Class Exercise (individual or group)
  • Scope EXAM
  • Time Introduction & Processes
  • Class Exercise (individual or group)
  • Time EXAM
  • Cost Introduction & Processes
  • Earned Value Analysis
  • Class Exercise (individual or group)
  • Cost EXAM
  • Quality Theories & Processes
  • Cost of quality, conformance
  • Quality Tools
  • Class Exercise (individual or group)
  • Quality EXAM
  • HR processes
  • Organization Planning, Staff Acquisition, Team Development
  • Class Exercise (individual or group)
  • HR EXAM
  • Communications Introduction
  • Communication Processes Communication Planning, Information Distribution,
  • Performance Reporting, and Administrative Closure
  • Communications Plan
  • Communication Styles & Methods of Communication
  • Class Exercise (individual or group)
  • Communication EXAM
  • Risk Introduction & Processes
  • Risk Response Categories
  • Contingency Planning
  • Class Exercise (individual or group)
  • Risk EXAM
  • Procurement Introduction & Processes
  • Procurement Planning, Solicitation Planning, Solicitation, Source Selection
  • Contract Administration, Contract Closeout
  • Risk and Contract Types
  • Contract Change Control System
  • Class Exercise (individual or group)
  • Procurement EXAM
  • Responsibility to Profession
  • Responsibility to Public
  • Professional Responsibilities EXAM
  • Description of test environment
  • Exam strategies & tips & tricks
  • One-on-one score Review
  • Review selected questions

Testimonials :

“We would like to thank Bahjat for the excellent PMP training provided. The classes were inspiring and insightful. The trainer delivered the comprehensive knowledge of PMBOK in an understandable manner and illustrated the content with practical examples from his own extensive work experience in organizations from the private and non-governmental sector and in different PM knowledge areas. The trainer gave room for discussion and questions during the class, which made the classes both effective in terms of preparing for the exam and enjoyable at the same time. Taking the course at Ritaj with Bahjat was a definite gain for our professional development. The communication with Ritaj regarding the course was smooth and helpful. Ritaj provided an individual PMP training package tailored to our needs (English as language of instruction, and a flexible schedule to accommodate other commitments). Therefore, we would like to thank Ritaj for offering this unique learning opportunity to us.”

Richard Gutmann
Organizational Development Advisor
GIZ
Astrid Leonhardt
Development Advisor
GIZ
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