Supply Chain Management (SCM)

Supply Chain Management (SCM)

Objectives:

Topics:

Prerequisites

Practical experience in a work environment.

To learn more fill the following form (English or Arabic) and a training consultant will call you:

Executive Office Skills (EOS)

Executive Office Skills (EOS)

EOS Objectives

By the end of the course, participants should have:

  • Extended their understanding of their roles and the key contribution they make to organizational success
  • Reviewed their working relationships
  • Reviewed and developed their personal organization, communication and interpersonal skills
  • Developed an action plan to help themselves, their boss and other colleagues work in more effective and efficient ways

EOS Topics

  • Customer Services
    • Face-to-face contact
    • Dealing with awkward customers
    • Dealing with complaints and complaints policy
    • Person-to person and escalating issues
  • Communication, Managing Time and Stress
    • Avoiding communication breakdown
    • Listening skills
    • Managing requests, conflict, interruptions and access
    • Managing conflict
    • Giving and receiving delegation
    • Constructive criticism skills
    • Meetings
    • Time stealers and personal style
    • Helping others manage time
    • Planning and priority setting
    • Introduction to project management techniques
    • Monitoring progress and dealing with crises
  • Written Communication Skills
    • Taking notes and writing minutes
    • Letter and email writing (discussion of some templates)
    • Editing and proof-reading skills
  • Desk Management
    • Office layout and ergonomics
    • Information systems
    • Managing the paper load
  • Outlook Management
    • Getting the best from e-mail and office technology
  • The Office Administrator & Personal Assistant’s Roles
    • The ‘competence’ model and the competences of effective Office Administrators, Executive Secretaries and Personal Assistants

Organizational structures and cultures, managing work relationships

Prerequisites

Basic computer skills

To learn more fill the following form (English or Arabic) and a training consultant will call you:

Project Cycle Management – PCM

Project Cycle Management - PCM

Objectives:

  • Understanding project management discipline.
  • Gaining practical knowledge in related project management areas such as: project selection, project planning, and project evaluation.
  • Enhance participants’ skills in the project management field.
  • Training participants to using proper and effective project management tools and techniques.

Topics:

Aligning Projects with Strategic Intent

  • Project selection criteria
  • Feasibility studies
  • Projects and organizations’ strategies.

Foundation Principles of Project Management

  • What is project and why projects are needed?
  • Project management vs. operations management.
  • Types of project life cycles
  • Essential processes in project management.
  • Organization structure and culture and their effect on projects.
  • Project environment and inflicting forces.
  • Project Phases

Project Planning

  • Defining scope and creating work break down structure.
  • Estimation technics for duration and cost.
  • Project schedule development.
  • Risk identification, analysis, and response planning.
  • Using proper quality tools.
  • Contract types and procurement processes.

Project Monitoring and Evaluation

  • Data analysis and decision making
  • Problem solving and conflict resolution
  • Managing change.
  • Reporting and documentation.
  • Measuring project progress, success, and impact.

Project’s Relations

  • Stakeholders and communications management
  • Defining roles and responsibilities.
  • Team formation and motivation

Recent Trends in project Management

  • Lean management in the project context

Prerequisites

Practical experience in a work environment.

To learn more fill the following form (English or Arabic) and a training consultant will call you:

Digital Marketing – DM

Digital Marketing - DM

Objectives:

Digital Marketing aims to:

  • Develop your social media and Search Engine Optimization (SEO) skills
  • Advance your skills in organizational relationship
  • Promote your content marketing skills
  • Enhance your understanding of the Online Marketing Metrics
  • Grow your knowledge about the relationships and the strategies of the customers
  • Enable your forecasting skills.

Topics:

  • Personal Selling and Organizational Buying
  • Customer Relationships and Strategies
  • Organizing a Sales Force
  • Organizational Relationship
  • Marketing Strategy
  • Managing Information for Marketing Insights
  • Buyers and Markets
  • The Offering – Product and Service
  • Communicate the Value Offering
  • Facebook page management, advertising, campaigns optimization, targeting and retargeting
  • Instagram advertising
  • Google ads and SEO

Prerequisites

Bachelor’s degree and/or experience in marketing.

Financial Analysis (FA)

Financial Analysis (FA)

FA Objectives

  • Analyze Financial Statements
  • Apply Financial Analysis Methods and Tools to Measure Performance Against Internal and External Standards and Industry Benchmarks
  • Make Sound Decisions Based on Accurate Assessments of Business Performance and Results
  • Ask Better Questions to Gain a Clearer Understanding of the Business, and Focus Attention on Areas of Greatest Impact
  • More Effectively Manage Value in the Business

FA Topics

The Nature of Financial Analysis

  • List the Principal Questions Answered By Financial Analysis
  • Identify the Financial Statement Sources of Data Used in Financial Analysis
  • List the Major Tools Used in Financial Analysis

The Planning Cycle

  • Identify Components of the Planning Cycle
  • Describe the Role of the Financial Analyst Income Statement and Balance Sheet
  • Identify Key Accounts and Subtotals of the Income Statement
  • Identify the Major Sections of the Balance Sheet and How Analysts Use Them
  • Explain Why Companies Own Assets and How They Pay for Them
  • Use Common Size Financial Statements

Measurement of Performance

  • Calculate the Solvency Ratios, Liquidity Ratios, and Profitability Ratios
  • Explain How Ratios Relate to the Creation of Shareholder Value
  • Define How Growth Rates Are Used to Indicate Performance Cash Flow
  • Analyze a Company’s Gross Cash Flow from Operating, Investing and Financing Activities
  • Describe Why an Analysis That Fails to Take Cash Flow into Account Is Inadequate
  • Define a Company’s Free Cash Flow
  • Use Cash Metrics to Measure Value Creation

Creating Shareholder Value

  • Calculate a Company’s Weighted Average Cost of Capital and Total Capital in Accordance with CAPM
  • Use Bond Rating Information to Manage Leverage 

Analyzing Enterprise Investments: The Theory of Interest and the Time Value of Money

  • Use a Financial Calculator
  • Calculate Future Value, Present Value, and Compound Growth Rates
  • Calculate the Present and Future Value of an Annuity and Annuity Payments
  • Calculate and Understand Internal Rate of Return
  • Calculate the Present Value of a Perpetuity

Analyzing Enterprise Investments: Capital Project Evaluation

  • Define the Steps Necessary to Perform a Capital Project Evaluation
  • Create a Spreadsheet to Describe a Project
  • Choose a Hurdle Rate for a Project
  • Apply the Major Techniques: NPV, IRR, EPVI, Payback
  • Give a Definition of Terminal Value
  • Price an Acquisition

Prerequisites

Basic understanding of accounting and/or finance.

To learn more fill the following form (English or Arabic) and a training consultant will call you:

Advanced Excel Skills – AES

Advanced Excel Skills - AES

Objectives:

This training course aims to give a hand to the participants in mastering:

  • Building great charts
  • Using conditional formatting
  • Identifying trends
  • Having an online access to Excel
  • Collecting, verifying and analyzing business data
  • Administrating and managing duties
  • Accounting and budgeting
  • Reporting and visualizations
  • Forecasting

Topics:

  • Creating Your First Custom Format
  • Understanding the Date & Time Format Strings
  • Using Date & Time Custom Format
  • Understanding Conditional Formatting
  • Assigning Names to Groups of Cells
  • Managing Named Range
  • Using Names in Formulas
  • Understanding Formulas & Functions
  • Create a Relative & Absolute Reference
  • Working with Logic Functions
  • Working with Text Functions
  • Using More Text Function
  • Working with Lookup Functions
  • Understanding VLOOKUP Function
  • Understanding HLOOKUP Function
  • Challenge Using Formulas & Functions
  • Create and Modify Tables
  • Sorting and Filtering Data in a Table
  • Build an Advanced Filter
  • Getting Summary Information in a Table
  • Calculate Total Row in a Table
  • Display Special Formatting for First or Last Column
  • Summing with Subtotals & Grand Totals
  • Validating Data During Entry
  • Working with Database Functions
  • Challenge 04: Organizing Worksheet & Table Data
  • Summarizing Data Visually Using Charts
  • Customizing Chart Data
  • Format Chart Legend and Titles
  • Changing the Chart Body
  • Saving the Chart as a Template
  • Creating a Pie Chart
  • Creating Combination Charts
  • Challenge 05: Working with Chart
  • What is a Pivot Table
  • Anatomy of a Pivot Table
  • How does a Pivot Table Works
  • Create a Basic Pivot Table Report
  • Rearranging a Pivot Table Report
  • Customizing a Pivot Table
  • Changing Summary Calculations
  • Adding and Removing Subtotals
  • Sorting in a Pivot Table
  • Filtering in a Pivot Table
  • Working in a Group Environment
  • Commenting in Cells
  • Tracking Changes in Workbooks
  • Turn on Track Changes
  • Accepting or Rejecting Changes
  • Review Changes
  • Keeping a Backup of your Changes
  • Create a Change History
  • Linking to Other Workbook
  • Create a Link to Other Workbooks
  • Consolidating Multiple Sets of Data
  • Consolidate Multiple Worksheets
  • Protecting Your Worksheet
  • Protect a Worksheet
  • Unprotect a Worksheet
  • Allowing Access to Parts of a Worksheet – I
  • Allowing Access to Parts of a Worksheet – II
  • Protecting Your Formulas
  • Protecting Your Workbook
  • Save Your Workbook with Password
  • Encrypting your Workbook
  • Recording & Testing a Macro
  • Using the Developer Tab
  • Create a Macro
  • Relative and Absolute Recording
  • Testing the Macro
  • Running and Deleting Macros
  • Using the Macro dialog box
  • Using a Shortcut key
  • Placing a Macro on the Quick Access Toolbar
  • Delete a Macro
  • Saving a Workbook with a Macro
  • Saving a Macro to the XLSM Workbook
  • Saving a Macro to the Personal Macro Workbook
  • Macro Security
  • Creating Practical Macros
  • Inserting a Header
  • Participants should have some knowledge about the basic data warehousing and data modeling concepts.
  • Participants are also preferred to have some working knowledge with Excel.
To learn more fill the following form (English or Arabic) and a training consultant will call you:

Risk Management Professional – RMP

Risk Management Professional - RMP

Objectives:

RMP aims to:

  • Understand the risk concepts and risk management process
  • Learn tools and techniques to manage the risk effectively
  • Inspire to implement the management of risk into practice
  • Provide an understanding of the theory and practice of risk management in projects
  • Develop an approach risk management for any project
  • Conduct a formal risk assessment and develop your own risk management plan
  • Improve the identification of risk on your types of projects
  • Access the risk: define the scale and understand the exposure
  • Prepare the realistic responses
  • Use the tools to manage the risk effectively
  • Develop strategies for responding to identified risks
  • Control and monitor risks throughout the project

Topics:

  • Definition of Project Risk Management
  • Uncertainty
  • Roles and Objectives
  • Critical Success Factors
  • Definition of Project Risk
  • Individual Risks and Overall Project Risk
  • Types of Risk
  • Risk Factors
  • Stakeholders Risk Attitudes
  • Risk Appetite, Tolerance, and Threshold
  • Plan Risk Management
  • Identify Risks
  • Perform Qualitative Risk Analysis
  • Perform Quantitative Risk Analysis
  • Plan Risk Responses
  • Monitor & Control Risks

The process of defining how to conduct risk management activities for a project:

  • Critical Success Factors
  • Creating a Risk Management Plan
  • Risk Categories
  • Risk Breakdown Structure (RBS)
  • Definitions of Risk Probability and Impact

The process of determining which risks may affect the project and documenting their characteristics:

  • Risks Identification
  • Critical Success Factors
  • Methods of Documenting Risks
  • Information Gathering Techniques
  • Checklist Analysis
  • Diagraming Techniques
  • Developing a Risk Register
  • The process of periodizing risks for future analysis or action by assessing and combining their probability of occurrence and impact:

    • Critical Success Factors
    • Probability & Impact Scales
    • Determining Risk Ranking within the Project and Between Projects
    • Project Risk Score
    • Probability & Impact Matrix
    • Risk Data Quality Assessment
    • Risk Urgency Assessment
    • Analytics Hierarchy Process (AHP)

The process of numerically analyzing the effect of identified risks on overall project objectives:

    • The Purpose of Quantitative Risk Analysis
    • Critical Success Factors
    • Data Gathering and Representative Techniques
    • Probability Distribution
    • Three Point Estimating
    • Quantitative Risk Analysis and Modeling Techniques
    • Sensitivity Analysis
    • Tornado Diagram
    • Expected Monetary Value (EMV)
    • Decision Tree
    • Modeling and Simulation
    • Monte Carlo Simulation

The process of developing actions to enhance opportunities and to reduce threats to project objectives:

  • Critical Success Factors
  • Risk Response Strategies for Threats and Opportunities
  • Residual Risks
  • Secondary Risks
  • Contingent Response Strategies
  • Contingency Planning and Fallback Planning
  • Reserves
  • Creating a Budget
  • Multi-Criteria Selection Technique
  • Scenario Analysis

The process of implementing risk response plans, tracking identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project:

  • The purpose of Monitor & Control Risks
  • Risk Reassessment
  • Risk Audits and Risk Reviews
  • Variance and Trend Analysis
  • Reserve Analysis
  • Workarounds
  • Exam Content Outline
  • Practice Exam

Have a good basic understanding of and experience in the project environment.

To learn more fill the following form (English or Arabic) and a training consultant will call you:

Certified International Purchasing Manager – CIPM

Certified International Purchasing Manager – CIPM

Objectives:

CIPM aims to:

  • Identify purchasing and supply management
  • Actively engage participants to analyze the strategies of sourcing
  • Define the operations and structure of purchasing
  • Follow the non-lecture style demonstrating strategic sourcing processes
  • Explain the critical elements of the supply chain
  • Provide relevant material for each participant

Topics:

  • Introduction to Purchasing and Supply Chain Management.
  • The Purchasing Process
  • Purchasing Policy and Procedures.
  • Purchasing and Supplier Integration for Competitive
  • Advantage. Purchasing and Supply Chain Organization
  • Purchasing and Category/Commodity Strategy Development
  • Supplier Evaluation and Selection
  • Supplier Quality Management
  • Supplier Management and Development: Creating a World-Class Supply Base
  • Worldwide Sourcing
  • Strategic Cost Management
  • Purchasing and Supply Chain Analysis: Tools and Techniques
  • Effective Negotiations: Preparation and Execution
  • Contracting: Developing and Managing Effective
  • Purchasing Law and Ethics
  • Contract Administration: Getting the Goods and Services You Ordered, As You Ordered Them (And Supplier Development), Purchasing Services
  • Supply Chain Information and E-Systems
  • Sourcing and Supply Performance Measurement and Evaluation
  • Purchasing and Supply Chain Changes and Trends

Prerequisites

None

To learn more fill the following form (English or Arabic) and a training consultant will call you:

Certified Internal Auditor (CIA) – Parts I, II & III

Certified Internal Auditor (CIA) – Parts I, II & III

Objectives:

Upon completion, the trainee will be better able to:
  • To prepare for the CIA in the most efficient way
  • To learn about the tips of passing the exam
  • To manage time in order to cove the material
  • To prepare practically for the exam

Topics:

125 questions | 2.5 Hours (150 minutes)

The revised CIA exam Part 1 is well aligned with The IIA’s International Professional Practices Framework (IPPF) and includes six domains covering the foundation of internal auditing; independence and objectivity; proficiency and due professional care; quality assurance and improvement programs; governance, risk management, and control; and fraud risk. Part One tests candidates’ knowledge, skills, and abilities related to the International Standards for the Professional Practice of Internal Auditing, particularly the Attribute Standards (series 1000, 1100, 1200, and 1300) as well as Performance Standard 2100.​

The CIA exam Part 1 topics tested include:

  1. Foundations of Internal Auditing (15%)
  2. Independence and Objectivity (15%)
  3. Proficiency and Due Professional Care (18%)
  4. Quality Assurance and Improvement Program (7%)
  5. Governance, Risk Management, and Control (35%)
  6. Fraud Risks (10%)

100 questions | 2.0 Hours (120 minutes)

The CIA exam Part 2 includes four domains focused on managing the internal audit activity, planning the engagement, performing the engagement, and communicating engagement results and monitoring progress. Part 2 tests candidates’ knowledge, skills, and abilities particularly related to Performance Standards (series 2000, 2200, 2300, 2400, 2500, and 2600) and current internal audit practices.​

Domains   

  1. Managing the Internal Audit Activity (20%)
  2. Planning the Engagement (20%)
  3. Performing the Engagement (40%)
  4. Communicating Engagement Results and Monitoring Progress (20%)

100 questions | 2.0 Hours (120 minutes)

The CIA exam Part 3 includes four domains focused on business acumen, information security, information technology, and financial management. Part 3 is designed to test candidates’ knowledge, skills, and abilities particularly as they relate to these core business concepts. Domains           

  1. Business Acumen (35%)
  2. Information Security (25%)
  3. Information Technology (20%)
  4. Financial Management (20%)

Prerequisites

  1. Candidates must hold a bachelor’s degree or its equivalent from an accredited university or college.
  2. A CIA candidate must obtain a minimum of 24 months of internal auditing experience or its equivalent.
To learn more fill the following form (English or Arabic) and a training consultant will call you:

Results-Based Management (RBM)

Results-Based Management (RBM)

Objectives:

Upon completion, the trainee will be better able to:
  • Understand RBM in n a changing development context
  • Understand relevant methodologies and tools for results-based planning, monitoring and evaluation.
  • Learn how develop a results framework and design and use indicators

Topics:

  • RBM in changing contexts
  • The project/ program cycle
  • Development of project/ intervention objectives
  • Logical framework/ Theory of change (ToC)
  • Developing indicators
  • Work plans
  • Project monitoring approaches tools and methods
  • Planning for project monitoring
  • Data collection and analysis
  • Monitoring as a management tool
  • Project evaluation approaches, tools, and methods
  • Incorporating evaluation in project design
  • Developing evaluation plans
  • Results-based reporting (preparation – implementation)
  • Good practices in reporting
  • How to use the information for decision- making/ policy and advocacy activities/ exist, scaling up

Prerequisite(s)

Interested participants must complete a survey to identify their needs and expectations prior to the training. In addition, a pre and post surveys will be designed to assess the knowledge of participants before and after the training.

To learn more fill the following form (English or Arabic) and a training consultant will call you: