Effective Sales Skills (ESS)

Effective Sales Skills (ESS)

مهارات البيع الفعّال

Objectives:

Upon completing this course, trainees will have a foundational understanding of the topics below, as well as an ability to utilize and implement the concepts learned which include:

  • Identify the concept of B2C sales
  • Address the consumer behaviors and customer analysis
  • Identify the stages of the sales process
  • Utilize effective communication that leads to sales
  • Develop a personalized sales strategy

Topics:

  • Earning Potential
  • Diverse and Transferable Skills
  • Career Growth and Advancement
  • Flexibility – You get more freedom
  • Dynamic work environment
  • Personal Fulfillment
  • High Demand for Sales Professionals
  • Networking and Building Long-lasting Relationships
  •  
  • Outline of B2C sales and its importance
  • Basic features and dynamics of B2C markets
  • Distinguishing between B2C and B2B sales
  • Professional Appearance
  • Empathy
  • Strong Communication Skills
  • Interpersonal Skills
  • Organizational Skills
  • Product Knowledge
  • Educational Background and Experience
  • Problem-Solving Abilities
  • Integrity and Ethics
  • Prospecting And Lead Generation
  • Lead Qualification
  • Initial Contact
  • Needs Assessment
  • Solution Presentation
  • Objection Handling
  • Closing Win/Lose
  • Post-Sale Follow-Up
  • Customer Retention and Upselling
  • Long-Term Relationship Building
  • Customer Retention Strategies
  • Handling Customer Complaints and Feedback
  • Leveraging Technology in Sales CRM

Prerequisites

None

To learn more fill the following form (English or Arabic) and a training consultant will call you:

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