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Training Project Officer (TPO)

Job Description

Ritaj’s Training Project Officer (TPO) supports training services with planning, marketing, sales (phone and in-person), customer service, monitoring and evaluation. The TPO is expected to possess professional integrity, develop trust in Ritaj’s services and among participants, and ensure world-class service to Ritaj’s community at large.

Main Job Tasks and Responsibilities

  • Target new and existing individuals and business clients
  • Prospect new clients via sales calls, direct mail, email and networking events
  • Follow up on leads generated through research and promotional events
  • Analyze sales trends, track unit sales, and generate reports
  • Participate in trade shows, conferences, and community events
  • Constantly monitor and report on progress of each project
  • Collect customers’ needs and industry information
  • Prepare and follow-up training offers
  • Report to as per Ritaj’s policy
  • Comply with Ritaj standard operating procedures Standard Operating Procedures (SOPs)
  • Conduct any other relevant tasks

Qualifications and key competencies

  • BA degree in business administration or marketing or a relevant field
  • Minimum 2 years experience is service sales
  • Computer proficient, especially online research, email (Outlook), Word, Excel, PowerPoint
  • Ability to use English and Arabic professionally
  • Ability to multi-task
  • Detail-oriented
  • Proactive
  • Punctual, self-starter, and energetic
  • Team player
  • Ability to think creatively
  • Problem solver
  • Excellent communication skills

Compensation

This position is partially commissioned-based and will be compensated on performance.

To apply send a cover letter, CV with 3 professional references, and salary history, in Arabic or English, to jobs@ritajms.com with Subject: Training Project Officer. Submissions will be processed on a first come first served basis.