(انقر هنا للغة العربية)
Training Project Officer (TPO)
Job Description
Ritaj’s Training Project Officer (TPO) supports training services with planning, marketing, sales (phone and in-person), customer service, monitoring and evaluation. The TPO is expected to possess professional integrity, develop trust in Ritaj’s services and among participants, and ensure world-class service to Ritaj’s community.
Main Job Tasks and Responsibilities
- Target new and existing individuals and business clients
- Prospect new clients via sales calls, direct mail, email, and networking events
- Follow up on leads generated through research and promotional events
- Analyze sales trends, track unit sales, and generate reports
- Participate in trade shows, conferences, and community events
- Constantly monitor and report on the progress of each project
- Collect customers’ needs and industry information
- Prepare and follow-up training offers
- Report as per Ritaj’s policy
- Comply with Ritaj standard operating procedures Standard Operating Procedures (SOPs)
- Conduct any other relevant tasks
Qualifications and key competencies
- BA degree in business administration or marketing or a relevant field
- Minimum 2 years experience in service sales
- Computer proficiency, especially in online research, email (Outlook), Word, Excel, and PowerPoint
- Ability to use English and Arabic professionally
- Ability to multi-task
- Detail-oriented
- Proactive
- Punctual, self-starter, and energetic
- Team player
- Ability to think creatively
- Problem solver
- Excellent communication skills
Compensation
This position is partially commissioned-based and will be compensated on performance.
To apply send a cover letter, CV with 3 professional references, and salary history, in Arabic or English, to jobs@ritajms.com with the Subject: Training Project Officer. Submissions will be processed on a first-come first served basis.