Designing and Tracking Key Performance Indicators (KPI)
تصميم وتتبع مؤشرات الأداء الرئيسة
Key performance indicators (KPI’s) are considered as a helpful tool in measuring the progress and achieving management objectives. Outstanding performance requires designing work in scientific sound manner, where the required performance levels and expected outcomes are identified. This is achieved by providing the certain resources for the proper execution of the work based on confirmed design.
- CLICK HERE for date of next course
- Type: Classroom/Hybrid/Online/On-Client Premise
- Duration: 15 Hours
- Language: English and Arabic
Objectives:
|
The training aims to achieve the following objectives: 1. Definition of key performance indicators & the role of KPI’s in performance management. 2. Align KPI’s with Org. strategic goals. 3. Address the principles of effective KPI’s. 4. Create methods for collecting and managing data. 5. Identify steps setting up the KPI’s dashboard. 6. How to analyze and deliver KPI’s data. |
Topics:
- Understanding the KPI’s and the added value for the management.
- Organization goals vs. KPI’s.
- Principles of Effective KPI’s.
- Initiate methods for collecting data and managing data to drive the KPI’s.
- Effective track and report KPI’s.
- Analyze and understand KPI’s data and results.
- Improve the KPI’s based on performance and feedback.
- Check out technology and tools that facilitate KPI’s tracking.
- Demonstration of sample dashboards 15-20 sample form different department sales, accounting, finance, HR
The design of the activities will be focusing on the participants’ ability to design KPIs by working on case studies and real-world exercise. The training will provide suitable data to use during practice.
Prerequisites
N/A
