Language Services Department (LSD) Coordinator

Job Description

Job purpose

Ritaj’s LSD Coordinator supports the promotion and management of the language services and maintains operations of the department; the candidate is also in charge of clients’ meetings and deal closing for the language services, in addition to serving Ritaj’s internal language needs.

Duties and responsibilities

  • Coordinate translation/interpretation projects to ensure quality and workflows are running and all deadlines are met.
  • Develop and maintain external service providers pool.
  • Proofread Arabic and English text from external and internal clients.
  • Collect all required information relevant to each project.
  • Prepare rolling action plans on how to initiate, implement and close each project.
  • Conduct surveys to collect information about the market.
  • Continuously tracks the status of translation/interpretation projects and communicates progress.
  • Conducts quality control review on all translation projects ensuring completeness and accuracy.
  • Provides day-to-day oversight of translation vendors and workload.
  • Support planning and forecasting efforts to maintain timely turn-around of translation projects to achieve business objectives.
  • Support periodic evaluation of the translation processes and service providers.
  • Seek out and replies to requests for translation/interpretation projects and negotiate pricing, where applicable.
  • Draft press releases/posts/etc. for Ritaj’s services/events.
  • Develop an LSD plan that includes promotional material, target audience, outreach channels and tools, and sales results.
  • Provide diligent and proactive after-sale project management.
  • This may include travel throughout the West Bank.
  • Other duties as assigned.

Qualifications

  • BA degree in any language or a relevant field
  • Must be a resident of the Ramallah area
  • Computer proficiency, especially in online research, email (Outlook), Word, Excel, and PowerPoint
  • Ability to multi-task
  • Punctual, self-starter, and energetic, along with being a team player
  • Ability to think creatively and lead
  • Problem solver
  • Excellent communication skills

Working conditions

This position may require occasional evening and weekend work, light travel, and working with challenging clients.


To apply send a cover letter, CV with 3 professional references, and salary history, in Arabic or English, to jobs@ritajms.com with the Subject: LSD Coordinator. Submissions will be processed on a first-come first-served basis.