Administrative Coordinator

Job Description

Job purpose

The Administrative Coordinator is a key executive support staff and reports to the Managing Director (MD). The Administrative Coordinator must be hands-on and participative and will be actively involved in supporting the following areas: bookkeeping, training coordination, facility/office management, human resources, administration, and IT. The Administrative Coordinator plays a critical role in partnering with the entire Ritaj team in streamlining workflows.

Duties and responsibilities

Training Coordination

  1. Coordinate for training programs and training-related content/services.
  2. Build and maintain good relations with existing participants, in person, and via phone calls and emails.
  3. Conduct quality assurance of training delivery, formal and informal evaluations.
  4. Supervise training delivery, quality assurance and evaluation.
  5. Follow up with assigned trainers for each course.
  6. Organize for a small gathering, distributing certificates and taking pictures.
  7. Track offerings by competition.
  8. Conduct any other relevant task assigned to him/her.
  9. Report to management as per Ritaj’s policy.
  10. Comply with Ritaj standard operating procedures SOPs.

Administration

  1. Manage front desk
  2. Oversee Ritaj facilities, office services, and equipment.
  3. Support Ritaj’s human resources and administration policies.
  4. Work closely and transparently with all external partners including third-party vendors and consultants.

Bookkeeping

  1. Manage trainee applicant payments with Finance Department.
  2. Manage petty cash with Finance Department.
  3. Recommend updates to and implement all approved business policies and accounting practices.

Qualifications

  • MUST RESIDE IN RAMALLAH/Al-BIREH GOVERNORATE
  • Minimum of a BA in Business Administration or related degree
  • Preferred 1+ years of overall professional experience
  • A successful track record in setting priorities; keen analytic, organization, and problem-solving skills that support and enable sound decision making
  • Excellent communication and relationship-building skills with an ability to prioritize, negotiate and work with a variety of internal and external stakeholders
  • Excellent written communication skills in English and Arabic
  • High comfort and tolerance to manage stress and role demands
  • Strong interpersonal skills and the proven ability to provide leadership to a team and to work in a team environment
  • Has interpersonal qualities necessary to generate enthusiasm, integrity and build consensus with direct reports and staff members
  • A multitasker with the ability to wear many hats in a fast-paced environment
  • Personal qualities of integrity, credibility, confidentiality, and dedication to the mission of Ritaj

Working conditions

This position may require occasional evening and weekend work, light in-city travel, and working with challenging clients.

To apply send a cover letter, CV with 3 professional references, and salary history, in Arabic or English, to jobs@ritajms.com with the Subject: AC-8-2023. Submissions will be processed on a first-come basis.